We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After update (78.5.0) no new mails

  • 4 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه risto.tihane

risto.tihane
risto.tihane
more options

After Thunderbird update (78.5.0) i can not get any new emails. Bottom left has connected "server name"... and that's it. No timeout, no error, no insert password etc messages. I have 2 different email accounts in Thunderbird and both of them cant download emails. What settings i must change to get Thunderbird working again? (Tried to send email. It said that message was sent, but could not save email in sent catalog, can save only in local catalog). Found this post https://support.cdn.mozilla.net/en-US/questions/1304723. Not working for me.

Solution. https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ ESET is problem, not Thunderbird.

After Thunderbird update (78.5.0) i can not get any new emails. Bottom left has connected "server name"... and that's it. No timeout, no error, no insert password etc messages. I have 2 different email accounts in Thunderbird and both of them cant download emails. What settings i must change to get Thunderbird working again? (Tried to send email. It said that message was sent, but could not save email in sent catalog, can save only in local catalog). Found this post https://support.cdn.mozilla.net/en-US/questions/1304723. Not working for me. Solution. https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ ESET is problem, not Thunderbird.

Modified by risto.tihane

الحل المُختار

Running ESET? ESET is known to have caused problems today.

Read this answer in context 👍 0

All Replies (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

الحل المُختار

Running ESET? ESET is known to have caused problems today.

risto.tihane
risto.tihane صاحب السؤال
more options

Yes, i am using ESET. Disabled protection and firewall - nothing, still no emails. So it's more complicated problem then just few changes in option?

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

I am confused, your original post cites "solution: https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ "

risto.tihane
risto.tihane صاحب السؤال
more options

I added solution (disable SSL/TLS filtering in ESET) link later to original post. Info, what must be done, i got from that link.

Thank you for pointing out that this problem was ESET fault not Tunderbirds. For me problem is solved.