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  • آخر ردّ كتبه derekdunn66

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Windows 10. If I right click on a document in My Documents > send to > Mail recipient, I get the following message; Either there is no default mail client or the current mail client cannot fulfill the messaging request. I have recently reverted to Thunderbird 68 12 1 as I didn't like the appearance of 78. I have recently bought Windows 365 for my PC, could there be a conflict? Thanks

Windows 10. If I right click on a document in My Documents > send to > Mail recipient, I get the following message; Either there is no default mail client or the current mail client cannot fulfill the messaging request. I have recently reverted to Thunderbird 68 12 1 as I didn't like the appearance of 78. I have recently bought Windows 365 for my PC, could there be a conflict? Thanks

All Replies (6)

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This kind of MAPI issue can sometimes be fixed by running the full installer over your existing setup.

https://support.mozilla.org/en-US/questions/1307664

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I think you missed my point. I reverted to 68.12.1 because I didn't like version 78. Version 68 worked fine but now it doesn't, as detailed above. The solution you have advised is for version 78.

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The solution applies to any version of TB, including 68. The cited post refers to 78 as an example. The 68 installer is here:

https://archive.mozilla.org/pub/thunderbird/releases/68.12.1/

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Thank you for the updated information. I tried the download but it has made no difference. One other problem I have is that when I send a email the address book isn't populated across to the "To" field. Could this be linked? Thanks for your advice so far.

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Make sure you follow the directions for running the full installer exactly.

I don't think it's related, but check that autocomplete is enabled in Options/Composition, and that an older version of the Card Book add-on isn't installed, as it breaks autocomplete.

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Thank you for your help, I eventually got it all working.