ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

grey boxes with white lines and other display anomalities with firefox

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه FredMcD

more options

Hi,

When I use firefox I see a grey box of different sizes + white lines instead of a website shown correctly. I attached a screenshot of a typical display of a website in my firefox browser.

Could someone help me to make firefox work as expected?

Thanks.

Hi, When I use firefox I see a grey box of different sizes + white lines instead of a website shown correctly. I attached a screenshot of a typical display of a website in my firefox browser. Could someone help me to make firefox work as expected? Thanks.
Attached screenshots

الحل المُختار

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Read this answer in context 👍 0

All Replies (3)

more options

الحل المُختار

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

Thanks @FredMcD. Removing all cookies did not solve the problem. Using Firefox in safe-mode did do the job, so I turned off hardware acceleration and it seems to work fine now.

Modified by Marc

more options

Glad to help. Safe Surfing.