ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bookmarks and username-passwords

  • 4 ردود
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه presse3

more options

Hello, I no longer have any bookmarks and username-passwords saved. Everything suddenly disappeared. How can I recover them please?

Hello, I no longer have any bookmarks and username-passwords saved. Everything suddenly disappeared. How can I recover them please?

All Replies (4)

more options

Hi, can you clarify whether this problem is on your iPhone/iPad (Firefox for iOS) or on your Mac (Firefox for desktop)?

In either case, have there been any major developments with your Firefox installation such as:

  • Uninstall/Reinstall
  • Automatic or manual update
  • Refresh or new profile created

Thanks.

For quick reference, this thread is: https://support.mozilla.org/questions/1342603

more options

maybe Automatic update

more options

Automatic update on an iPhone/iPad or on your Mac? If it's the Mac, a moderator can move this question to the Firefox for desktop board.

more options

macOS big sur 11.4