Firefox runs extremely slow and I cannot use it on FaceBook at all because of this.
For 3 days now, I have not been able to view or use anything in my Facebook account. The page would drop the internet because it was too slow. I have tried various things from support and also received 1 from the community. it has not worked so I am going to switch to Microsoft Edge because I did not experience this problem with ME. I have used Firefox for years but the slowness is very annoying. I will try it again in the future. Thank you
All Replies (9)
Is this with all websites/pages, some, a few?
Start Firefox using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
Thank you, but I have already done this and the problem still persists . It only happens on FaceBook but I cannot even get to the "report a problem" page and the browser closes. Thank you for responding though. I've actually done this twice today and I have also refreshed the page.
What's your computer system and Firefox version?
Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?
Starting Any Computer In Safe Mode (web link) Free Online Encyclopedia
https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/ +++++++++++++++++++++++++++++++++++++++++++++++ If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.
As a test, disable your protection programs.
I tried this, it doesn't make any difference . My PC is Win 10 64 bit . Firefox version 90.9 Thank you for the response.
Rosekeller74 said
My PC is Win 10 64 bit . Firefox version 90.9
The current Firefox is; Version 90.0, first offered to Release channel users on July 13, 2021
Are you using the normal program or a different one?
Remove History For One Site {web link}
Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings including passwords.
I don't know what you mean by the "normal program or a different one". I have cleared everything in my browser . It is 12:47 A.M. . I just tried using FB again to see if it would let me "report a problem. It lets me type the problem but when I hit "submit, it hangs and then I get a message saying, "unable to submit Facebook feedback. As soon as I hit submit, the whole page fades .
Firefox comes in several different types. Normal Firefox, developer, beta, nightly . . .
I called for more help.
Thank you. I have normal Firefox.
I had an old laptop lying around here so I thought that I would see if FB works. It works fine with the wifi as does my iphone. So, I am getting in touch with Dell to see if the problem isn't on it. I'll let you know if I find out anything and I really appreciate your help. Thank you.