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91.2.0 Sending emails and dealing with address books

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You updated Thunderbird to 91.2.0 a few days ago. I didn't notice anything wrong until I tried to answer an email this morning and it wouldn't send. (I am receiving emails fine.) I tried various things like turning off firewalls and antivirus. A few times I thought it would send but it didn't. That is, the grey "send" button turned black but then it wouldn't send. I have various emails on different servers, including Comcast and Gmail, but nothing worked. Sending directly from the Comcast website works fine, or from my iphone. So it seems very unstable right now, and I need to send emails.

The other problem is the Address Book. I have always LOVED Thunderbird's address books because I have a lot of them and can easily see who is on which one and add new names to them. But today the list kept changing and I had trouble adding a name.

HELP! I want my old Thunderbird back. VERY UPSET!

You updated Thunderbird to 91.2.0 a few days ago. I didn't notice anything wrong until I tried to answer an email this morning and it wouldn't send. (I am receiving emails fine.) I tried various things like turning off firewalls and antivirus. A few times I thought it would send but it didn't. That is, the grey "send" button turned black but then it wouldn't send. I have various emails on different servers, including Comcast and Gmail, but nothing worked. Sending directly from the Comcast website works fine, or from my iphone. So it seems very unstable right now, and I need to send emails. The other problem is the Address Book. I have always LOVED Thunderbird's address books because I have a lot of them and can easily see who is on which one and add new names to them. But today the list kept changing and I had trouble adding a name. HELP! I want my old Thunderbird back. VERY UPSET!

All Replies (4)

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Actually it was installed around midnight last night, so it hasn't really been working right since it was installed. Can I go back? Or can you get it to work? Why did it go from 78 to 92?

Using a Mac, 10.15.7

DESPERATE!

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Last night I read through all the posts that had anything to do with sending and address books and decided 91.2.0 is not ready for prime time. I will try again in a few months.

So I downloaded 78.14.0 from https://www.macupdate.com/app/mac/11942/thunderbird/old-versions

This is best if you have Time Machine or equivalent because I was able to copy my profile from 2 days ago, before the 91.2 download, and replace that whole Thunderbird folder (in my user library). When I first tried to open it I got a message saying I had to make a new profile and set up accounts again, etc., so it was really good to have a copy of the old profile.

I did also save the profile for the past 2 days (91.2) so I could copy the Inbox from that profile into my 78.14 profile.

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Some add-ons will cause sending problems, cardbook for example. Before taking drastic steps like going back a version and possibly damaging your profile, I would have tried starting Thunderbird in troubleshoot mode.

As for the address book, it hasn't substantially changed in version 91.

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I am really really glad I made the decision to go back to the older version. I did try troubleshoot mode several times and it didn't help. I did read through all the cases that seemed to have similar problems and didn't find anything that worked -- at least that I would be able to do without a lot of help. I turned off my anti-virus programs. I got rid of start-up programs. My Mac is fairly new, and Catalina isn't that old an OS. So I think it's the new Thunderbird program, and not my computer.

A lot of people on this Mozilla site had similar problems and a lot of people had different problems. Lots of problems altogether. Maybe I will check back in a few months to see if some of these problems have been ironed out before I try again to load a program that is likely to bring my work life to a standstill.

As I said above, I copy my profiles with Time Machine every day, so the only adjustments I had to make to using my earlier 78 profile (from before 91 was installed) was to copy those portions of the new 91 profile that contained new emails, on to the old profile. I am used to copying profiles. It wasn't such a drastic move.