Finding former profile
AOL just required me to delete my Thunderbird account and re-install it for security purposes. They claimed that my old folders and emails would still be there, but they're gone. I think I need to find my 'old' profile on my laptop to link Thunderbird to it again, but I don't know how to do that. Can someone guide me through that? It would be a disaster if all of my old email folders were gone.
AOL just required me to delete my Thunderbird account and re-install it for security purposes. They claimed that my old folders and emails would still be there, but they're gone. I think I need to find my 'old' profile on my laptop to link Thunderbird to it again, but I don't know how to do that. Can someone guide me through that? It would be a disaster if all of my old email folders were gone.
All Replies (1)
To locate the old account data look in your profile folder. To find the profile folder see https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_finding-your-profile-without-opening-thunderbird
Then follow these instructions. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Recover_Deleted_Account