Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Lost bookmarks

  • 3 ردود
  • 1 has this problem
  • 2 views
  • آخر ردّ كتبه FredMcD

douglasosborn74
douglasosborn74
more options

I reinstalled windows on my pc. After reloading Firefox I signed in and not all my bookmarks were there. I clicked on restore/import. There was only 1 date available. Jan 5. I clicked it and now all my bookmarks are gone. I have gone through the help and still no luck. How can I get my bookmarks back?

I reinstalled windows on my pc. After reloading Firefox I signed in and not all my bookmarks were there. I clicked on restore/import. There was only 1 date available. Jan 5. I clicked it and now all my bookmarks are gone. I have gone through the help and still no luck. How can I get my bookmarks back?

All Replies (3)

FredMcD
FredMcD
more options

When you reinstall Windows, did you choose to save your data? If so, look for a folder called Windows.old in your user folder.

douglasosborn74
douglasosborn74 صاحب السؤال
more options

I did not but I did not do a clean install. I just chose to reset the pc in recovery and kept my personal files. When I opened Firefox after it finished I checked my bookmarks and most were there but not all. So I went to import and there was only 1 file in it for Jan 5 which was when I reset. When I clicked it a box popped up that said something to the effect of if you select this file previous info will be deleted. I thought since it was dated Jan 5 it saved before the reset and that would have been my most current save point. But it wasn't. It deleted years of bookmarks that I can't find now.

FredMcD
FredMcD
more options

I called for more help.