Can't do online banking, site keeps asking to pick browser. Downloaded firefox everytime
I use Kaspersky for my internet security. I choose the 'Safe Money' option for many other sites...but cannot connect sign on with my bank. Because the page always comes up asking for me to choose a browser. I down load and update the firefox site. This does nothing except giving me multiple firefox updates! What is happening and how can I stop having this issue pop up? The other sites on 'Safe Money' are not banking sites, but still need security. Do I have to change browsers? I can be reached at [email removed from public]
Thank you for any help in this matter
Modified by James
All Replies (1)
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}