Youtube Mobile (web version) sound and video sync problem
I am having youtube video and audio sync problem. It occurs only on youtube mobile. Have can i fix it?
All Replies (9)
Hi
Thank you for your question and your screenshots. I will remove the one with your EMEI as someone might unscramble it, but I can see that you are using a Huawei P30.
This same thing sometimes happens to me, and it is not nessescarily a Firefox for Android problem. I recommend closing any apps that you do not need open, and stopping the video for a short while. What might be happening is that the video and sound are not fully in sync and stopping the video gives them a chance to catch up.
Please remeber that sometimes the recorded video is not in sync and has been recorded that way - there is not much we can do about that.
Hi @Paul,
Thank you for your reply. I have tested on Chrome browser under the same conditions. There is no sync issue on Chrome.
Sync problem happens on all video on Firefox.
Furthermore, terminating all apps and rebooting didn't solved the problem.
Do you have any add-ons installed in Firefox for Android?
What level of enhanced tracking protection do you have set?
Paul said
Do you have any add-ons installed in Firefox for Android? What level of enhanced tracking protection do you have set?
Enhanced Tracking Protection: Standard (Default) Addons: uBlock Origin, Video Background Play Fix, Google Search Fixer
Note: I removed all addons now, but nothing changed.
Modified by KD
Are you able to share a link to the video? It would be good to try it here on my device.
Paul said
Are you able to share a link to the video? It would be good to try it here on my device.
https://www.youtube.com/watch?v=TjAa0wOe5k4&t=30s On Firefox I hear the sound on the left side of the zero. About -100ms.
Modified by KD
Paul said
Are you able to share a link to the video? It would be good to try it here on my device.
https://www.youtube.com/watch?v=TjAa0wOe5k4&t=30s
(On Firefox I hear the sound at -100ms)
That video appears perfectly in sync to me. Do you have any other apps open on your Android device?
Paul said
That video appears perfectly in sync to me. Do you have any other apps open on your Android device?
Nope. I killed all background apps but nothing changed.
I attached the video captured from screen: On Firefox: https://streamable.com/0p2ycm On Chrome: https://streamable.com/bryrgg
I installed the firefox beta sync problem occured on it as well.
Modified by KD