password not accepted by server
From few days, maybe 10, the password is no longer accepted by the server 'imapmail.libero.it'. But when I go to the web site and open my email account I have no problems. I am lost here, can't get no hints, no signs that something has changed; when I reintroduce my account details, Thunderbird is able to find the server 'libero.it' all by itself, and I have checked on libero.it site, the procedure to open an email client with Thunderbird, nothing seems changed. I repeat: from one day to the next, apparently the server stopped accepting my password through Thunderbird, but it still accept it when I log in directly on the site. I hope somebody is able to find out what is happening here. Thank you in advance anyway for your time. I can add only that I have another email account, with Yahoo, and this one is still working without problems: Thunderbird is able to open it without any trouble. I use Linux Xubuntu 20.04 lts; just updated Thunderbird this very morning, as normal with automatic updates, no change: the password is apparently refused by the server libero.it.
All Replies (2)
please check your SMTP settings (outgoing)
Setup Your Libero.it Account with Your Email Program Using IMAP
To access your Libero.it email account from a desktop email program, you'll need the IMAP and SMTP settings below: Libero.it (Libero Mail) IMAP Server imapmail.libero.it IMAP port 993 IMAP security SSL / TLS IMAP username Your full email address IMAP password Your Libero.it password Libero.it (Libero Mail) SMTP Server smtp.libero.it SMTP port 587 SMTP security STARTTLS SMTP username Your full email address SMTP password Your Libero.it password
Modified
Although possibly not related, I noticed a site that indicates an APP password may be needed. If true, that would explain why you can log on via web, but not Thunderbird. That site is at: https://aiuto.libero.it/articolo/tutorial/password-specifica-per-app/