ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird creates seperate emails for every person in To and CC fields

  • 1 (رد واحد)
  • 0 have this problem
  • 1 view
  • آخر ردّ كتبه Adam Kimber

more options

Hi I was wondering why Thunderbird creates multiple emails when sending or creating drafts if I have more than one person in the To line and more than one person in the CC line?

I have only noticed this when using IMAP with Outlook.com and not with other IMAP accounts, is there a specific setting I need to change to make this work (otherwise I need to clean out duplicates from sent and drafts regularly which is a bore!)

Many thanks for your help.


Thunderbird version 91.11.0

Hi I was wondering why Thunderbird creates multiple emails when sending or creating drafts if I have more than one person in the To line and more than one person in the CC line? I have only noticed this when using IMAP with Outlook.com and not with other IMAP accounts, is there a specific setting I need to change to make this work (otherwise I need to clean out duplicates from sent and drafts regularly which is a bore!) Many thanks for your help. ---- Thunderbird version 91.11.0

الحل المُختار

I have discovered that this appears to be an Outlook.com issue not specifically a Thunderbird issue. However the duplicates are being caused by a Thunderbird setting in combination with Outlook.com.

The duplicates are being created by the following issue, Outlook.com automatically generates a saved copy and Thunderbird is then also copying a copy to the sent folder hence the duplicates.

For anyone else with this issue to to "Account Settings" and then "Copies and Folders" and uncheck "Place a copy in" under "When sending messages, automatically" heading.

Read this answer in context 👍 0

All Replies (1)

more options

الحل المُختار

I have discovered that this appears to be an Outlook.com issue not specifically a Thunderbird issue. However the duplicates are being caused by a Thunderbird setting in combination with Outlook.com.

The duplicates are being created by the following issue, Outlook.com automatically generates a saved copy and Thunderbird is then also copying a copy to the sent folder hence the duplicates.

For anyone else with this issue to to "Account Settings" and then "Copies and Folders" and uncheck "Place a copy in" under "When sending messages, automatically" heading.