Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Sync not working

  • 4 ردود
  • 0 have this problem
  • 2 views
  • آخر ردّ كتبه Dropa

Eric_Kvaalen
Eric_Kvaalen
more options

I got a new laptop in early August, and I installed Firefox and started Sync up (it was already working on the old laptop). It seems to have worked all right for a couple weeks, but just now I discovered that each laptop doesn't have anything in the History that I did on the other one since August 15 at 15:08. I've just found that in Settings there's a list of things that get synced, and "History" was not in the list. I've now added it, but why did it work for a couple weeks and then stop?? How can I prevent this happening again? Can I get them to sync back to August 15?

I started another thread in early August (https://support.mozilla.org/en-US/questions/1345759) about another problem with Sync. That one was not completely resolved.

I got a new laptop in early August, and I installed Firefox and started Sync up (it was already working on the old laptop). It seems to have worked all right for a couple weeks, but just now I discovered that each laptop doesn't have anything in the History that I did on the other one since August 15 at 15:08. I've just found that in Settings there's a list of things that get synced, and "History" was not in the list. I've now added it, but why did it work for a couple weeks and then stop?? How can I prevent this happening again? Can I get them to sync back to August 15? I started another thread in early August (https://support.mozilla.org/en-US/questions/1345759) about another problem with Sync. That one was not completely resolved.

All Replies (4)

Dropa
Dropa
more options

Have you gone through these synch help links:

https://support.mozilla.org/en-US/products/firefox/sync https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer https://support.mozilla.org/en-US/products/firefox/sync-and-save

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Syncing history has limits: Synced history expires in 60 days. New history is only uploaded for the last 30 days.

Eric_Kvaalen
Eric_Kvaalen صاحب السؤال
more options

Thanks. So I guess I have to ask for History to be sync'd every month or two. But I don't understand why it stopped after only two weeks.

Dropa
Dropa
more options

Since no one is there to see what is happening on your computer - no one can know what happened during that time.