ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Profile transfer after computer crash and reset

  • 1 (رد واحد)
  • 0 have this problem
  • 2 views
  • آخر ردّ كتبه Stans

more options

My computer crashed - BSOD - would not go into windows. I decided to do the reset process. Concern was that I would lose my emails and address books. routing rules. etc, so I removed my SSD and borrowed my neighbors laptop, copied the Thunderbird profile from the SSD to a thumb drive. Then I did the computer reset, it seemed to work fine. Then reinstalled Thunderbird and set up my mail account so I have the "old profile" file on the thumb drive and the 'new profile' on the computer supporting Thunderbird. The old profile data is much larger in size and content than the new profile data. Question is: Can I use the files from the 'old profile' and add them to the 'new profile' Or must I start over in the now-running Thunderbird??

My computer crashed - BSOD - would not go into windows. I decided to do the reset process. Concern was that I would lose my emails and address books. routing rules. etc, so I removed my SSD and borrowed my neighbors laptop, copied the Thunderbird profile from the SSD to a thumb drive. Then I did the computer reset, it seemed to work fine. Then reinstalled Thunderbird and set up my mail account so I have the "old profile" file on the thumb drive and the 'new profile' on the computer supporting Thunderbird. The old profile data is much larger in size and content than the new profile data. Question is: Can I use the files from the 'old profile' and add them to the 'new profile' Or must I start over in the now-running Thunderbird??

All Replies (1)

more options