Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cant access Thunderbird email

  • 3 ردود
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Olilaf

stavkosta
stavkosta
more options

Hello

Please can you urgently help with this issue.

We cant seem to access our Thunderbird email today. !

message : - "Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem"

Please advise ?

Many thanks Stavros Kosta

Hello Please can you urgently help with this issue. We cant seem to access our Thunderbird email today. ! message : - "Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem" Please advise ? Many thanks Stavros Kosta
Attached screenshots

All Replies (3)

matthewab2001
matthewab2001
more options

I'm seeing a pattern here... https://support.mozilla.org/en-US/questions/1400644

stavkosta
stavkosta صاحب السؤال
more options

Hi ,

I'm still having issues with this (as attached image). Is this a server issue with thunderbird or do i need to contact microsoft office team ?

For now i am able to log in to the ms office.portal and access my emails

Thanks Stavros

Olilaf
Olilaf
more options

I disabled ipv6 networking in thunderbird advanced configuration editor (network.dns.disableIPv6 = true) and it is works again like a charm!

https://answers.microsoft.com/en-us/outlook_com/forum/all/thunderbird-imap-responded-user-is-authenticated/062a82f6-e678-4462-88b7-dd6cc318386f