Comments disappearing on FB and "Your request cannot be fulfilled" messages
I will get a notification of a reply to a message or comment I posted and when I go there, the comment is either blank or it comes up for 1 second, then disappears. Also, sometimes when I click on a notification, it says "Your request cannot be completed..." or something similar.
What I've done: Turned off new add-ons, because it worked previously with my core add-ons. No add-ons have updated in the past two days. Cleared cache Updated FF Closed and restarted FF
Everything on FB works perfectly on Chrome. Since I also have a lot of trouble with forms and captchas on FF, I have to use Chrome to visit any site where I am going to have to fill out a form or use a captcha. That is, IF the site even loads, and I don't get a "this site can't be found" from FF.
All Replies (1)
Do you have content blocking extensions ?
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear
- https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- https://support.mozilla.org/en-US/kb/how-clear-firefox-cache
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.
- switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window