Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird marking ALL email as Spam

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه Paul

Paul
Paul
more options

Currently running Windows 10 and Thunderbird 115.5.0 (64-bit). All new email coming into my Thunderbird inbox from my gmail account is being marked as Spam, red flame. But is left in the inbox. Earlier in the day I went to Tools > Settings > Privacy & Security and selected "Reset Training Data" thinking that might be how/why things were getting marked as spam. Several hours later I have 7 new messages, all marked as spam. I to Gmail's web interface and the messages are all there and none are marked as spam. I checked the Log of Junk mail and I do not see any of the subject lines there.

Currently running Windows 10 and Thunderbird 115.5.0 (64-bit). All new email coming into my Thunderbird inbox from my gmail account is being marked as Spam, red flame. But is left in the inbox. Earlier in the day I went to Tools > Settings > Privacy & Security and selected "Reset Training Data" thinking that might be how/why things were getting marked as spam. Several hours later I have 7 new messages, all marked as spam. I to Gmail's web interface and the messages are all there and none are marked as spam. I checked the Log of Junk mail and I do not see any of the subject lines there.
Attached screenshots

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

generally post update if all mail is marked as junk/spam it is the result of defective injected spam/junk functions for an antivirus program. If you antivirus has such functions, try turning them off and see if the issue resolves.

Paul
Paul صاحب السؤال
more options

Thanks Matt, the only antivirus I have running is Windows Defender. It has never caused an issue before (I've been using Thunderbird >7 years) I manually deleted the junk log and Reset Training Data yesterday. This morning, nothing unusual was marked as junk / spam.