Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't Use Institutional Emails with Thunderbird

  • 1 (رد واحد)
  • 1 has this problem
  • 10 views
  • آخر ردّ كتبه sfhowes

turkteesha
turkteesha
more options

Hi, I have three different university emails that I was hoping to add to Thunderbird, and I can't login to any of them. Two are Outlook, and one is Gmail. When I try to login with any of them, it says the password is incorrect, but I've verified with at least one of them that the password definitely is correct and I don't see how it could be wrong for the others. I was able to login to my regular Gmail via Thunderbird, but can't login to these ones. A little help, please?

Hi, I have three different university emails that I was hoping to add to Thunderbird, and I can't login to any of them. Two are Outlook, and one is Gmail. When I try to login with any of them, it says the password is incorrect, but I've verified with at least one of them that the password definitely is correct and I don't see how it could be wrong for the others. I was able to login to my regular Gmail via Thunderbird, but can't login to these ones. A little help, please?

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Both Outlook and Gmail use OAuth2 authentication, where you enter the account password in a browser-like window, not the normal TB password prompt. What is the authentication method on your accounts?