Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Our domane is apparantly missing DKIM and CNAME to function. Happened after some sort of update?

  • 1 (رد واحد)
  • 0 have this problem
  • 3 views
  • آخر ردّ كتبه david

158
158
more options

Our IT supporter said that we needed to contact our "e-mail provider" and tell them that since the update happened, then DKIM and CNAME needs to be connected to our email domain before it can work. I have no idea what that is and need help. Kind regards, Amanda

Our IT supporter said that we needed to contact our "e-mail provider" and tell them that since the update happened, then DKIM and CNAME needs to be connected to our email domain before it can work. I have no idea what that is and need help. Kind regards, Amanda

All Replies (1)

david
david
  • Top 10 Contributor
more options

These are what should normally be routine. It hasn't been done by some email providers in the past because the security wasn't as big an issue as it is now. Just do what your IT person advises: tell your email provider of the issue, as they should already know all about it.