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Why does upgrade to TB 128.x require administrator credentials to proceed?

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We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version installed was 60. TB was updated throughout the years automaticall without a hitch, up to and including version 115.x.

With the advent of 128 we had started receiving calls from users stating that a message pops-up asking for credentials. Taking a closer look we discovered that each and every installation needed admin credentials to be able to do the upgrade to 128.

Is this a bug or normal behaviour? It is definitely a problem, especially for small organizations that do not know how to install manually an MSI of the latest version.

We've got around 2000 AD-joined windows 10 boxes, with TB as the mail client, for years. Users are connected as domain users (ie, non-admins). Now IIRC, first TB version installed was 60. TB was updated throughout the years automaticall without a hitch, up to and including version 115.x. With the advent of 128 we had started receiving calls from users stating that a message pops-up asking for credentials. Taking a closer look we discovered that each and every installation needed admin credentials to be able to do the upgrade to 128. Is this a bug or normal behaviour? It is definitely a problem, especially for small organizations that do not know how to install manually an MSI of the latest version.

All Replies (7)

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Do you control the user update timing? Or are you leaving it to Thunderbird defaults?

Helpful?

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Does your issue sound like https://bugzilla.mozilla.org/show_bug.cgi?id=1907775

(corrected link)

Modified by Wayne Mery

Helpful?

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Wayne Mery said

Do you control the user update timing? Or are you leaving it to Thunderbird defaults?

TB defaults.

Helpful?

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Wayne Mery said

Does your issue sound like https://bugzilla.mozilla.org/show_bug.cgi?id=1907775 (corrected link)

No, each and every pre-128 exhibits the issue.

(But we have encountered the issue on FF; 99% of the time works perfectly though).

Helpful?

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I encourage you to post your issues in that bug report and ask if they need a new bug report

Helpful?

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Wayne Mery said

I encourage you to post your issues in that bug report and ask if they need a new bug report

Will do, thanks.

Helpful?

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Referencing the actual bug report that's about my issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1912234

Helpful?

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