Sending email gets address changed by outlook
I have send several emails to a contact that is returned as not deliverable from postmaster@outlook.com. The notification email shows that the address has been changed for an old email address even though the correct email address is shown in the details. The change appears to have been by outlook.com Correct emails is via slingshot and the old email is outlook.
Details below
Delivery has failed to these recipients or groups:
colinandchris@outlook.com A communication failure occurred during the delivery of this message. Please try to resend the message later. If the problem continues, contact your email admin.
Diagnostic information for administrators:
Generating server: MW4PR18MB5184.namprd18.prod.outlook.com
colinandchris@outlook.com Remote server returned '550 5.5.0 Requested action not taken: mailbox unavailable.'
Original message headers:
Received: from CY5PR18CA0016.namprd18.prod.outlook.com (2603:10b6:930:5::16)
by MW4PR18MB5184.namprd18.prod.outlook.com (2603:10b6:303:1b7::12) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.7982.27; Thu, 26 Sep 2024 05:01:28 +0000
Received: from CY4PEPF0000E9D1.namprd03.prod.outlook.com
(2603:10b6:930:5:cafe::54) by CY5PR18CA0016.outlook.office365.com (2603:10b6:930:5::16) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8005.17 via Frontend Transport; Thu, 26 Sep 2024 05:01:27 +0000
Authentication-Results: spf=softfail (sender IP is 202.180.64.247)
smtp.mailfrom=xtra.co.nz; dkim=pass (signature was verified) header.d=xtra.co.nz;dmarc=pass action=none header.from=xtra.co.nz;
Received-SPF: SoftFail (protection.outlook.com: domain of transitioning
xtra.co.nz discourages use of 202.180.64.247 as permitted sender)
Received: from mda-1.slingshot.co.nz (202.180.64.247) by
CY4PEPF0000E9D1.mail.protection.outlook.com (10.167.241.136) with Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id 15.20.8005.15 via Frontend Transport; Thu, 26 Sep 2024 05:01:27 +0000
X-IncomingTopHeaderMarker: OriginalChecksum:DB1FE006DE5E96A6CB1C51C2D72775AD0076153BEBCC1BDA65711D9E9A6537A9;UpperCasedChecksum:778EF9C4E589FF5ECCD72A8C27E3459E0E6D41342EEF1A70760B01A53E8BF679;SizeAsReceived:4099;Count:27 Received: from [10.253.37.119] (port=46199 helo=spamtitan-3.slingshot.co.nz) by mda-1.slingshot.co.nz with esmtp (Exim 4.90_1) (envelope-from <tony.perkins@xtra.co.nz>) id 1stgd4-0007OD-Dc for colin.selfe@slingshot.co.nz; Thu, 26 Sep 2024 17:01:26 +1200 Received: from localhost (localhost [127.0.0.1]) by spamtitan-3.slingshot.co.nz (Postfix) with ESMTP id 502359913BE for <colin.selfe@slingshot.co.nz>; Thu, 26 Sep 2024 17:02:19 +1200 (NZST) X-Virus-Scanned: by SpamTitan at slingshot.co.nz X-Spam-Flag: NO X-Spam-Score: -2.198 X-Spam-Level: X-Spam-Status: No, score=-2.198 tagged_above=-999 required=5.3 tests=[BAYES_00=-1.9, DKIM_SIGNED=0.1, DKIM_VALID=-0.1, DKIM_VALID_AU=-0.1, DKIM_VALID_EF=-0.1, FREEMAIL_FROM=0.001, RCVD_IN_VALIDITY_CERTIFIED_BLOCKED=0.001, RCVD_IN_VALIDITY_RPBL_BLOCKED=0.001, SPF_HELO_PASS=-0.001, SPF_PASS=-0.001, ST_P0F_Linux=-0.1, URIBL_BLOCKED=0.001] autolearn=ham autolearn_force=no Received: from spamtitan-3.slingshot.co.nz (localhost [127.0.0.1]) by spamtitan-3.slingshot.co.nz (Postfix) with ESMTP id AFC029913A5 for <colin.selfe@slingshot.co.nz>; Thu, 26 Sep 2024 17:02:07 +1200 (NZST) Authentication-Results-Original: spamtitan-3.slingshot.co.nz; dkim=pass
(1024-bit rsa key sha256) header.d=xtra.co.nz header.i=@xtra.co.nz header.b=T4OlzVWQ header.a=rsa-sha256 header.s=alpha x-bits=1024; spf=pass smtp.mailfrom=tony.perkins@xtra.co.nz smtp.helo=out2305.xtra.co.nz
Received-SPF: pass
(xtra.co.nz: 210.55.143.52 is authorized to use 'tony.perkins@xtra.co.nz' in 'mfrom' identity (mechanism 'ip4:210.55.143.48/29' matched)) receiver=spamtitan-3.slingshot.co.nz; identity=mailfrom; envelope-from="tony.perkins@xtra.co.nz"; helo=out2305.xtra.co.nz; client-ip=210.55.143.52
Received: from out2305.xtra.co.nz (out2305.xtra.co.nz [210.55.143.52]) by spamtitan-3.slingshot.co.nz (Postfix) with ESMTPS id A225A9913AB for <colin.selfe@slingshot.co.nz>; Thu, 26 Sep 2024 17:02:07 +1200 (NZST) DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=xtra.co.nz; s=alpha; t=1727326874; bh=H78nCiYDtFwdgxiHc6OD0p8AlpIcxsbZIcjSHe2zddg=; h=Message-ID:Date:To:From:Subject; b=T4OlzVWQAbA91+M4Q7Wz9amCL40k60E+h3rzIHHdA9AUB1nJyj/779fmlfB9h55jF DV3I0p9zHK+Qpx2H+VdDjBm1U6t4OtKvBu55r0+/HLuHPIf5PmMwkUwEP4ikLOQSsf 1EUcZcB4Hexjl8bvT7nHB/1+SbaEennpjJ/vvQow= SMX-Results: classifications=clean;dmarc=none;spf=softfail SMX-S1C: gggruggvucftvghtrhhoucdtuddrgeeftddrvddtiedgledtucetufdoteggodetrfdotffvucfrrh hofhhilhgvmecuuffoigenuceurghilhhouhhtmecufedttdenucesvcftvggtihhpihgvnhhtshcu lddquddttddmnecujfgurhepkfffgggfvffhufgtgfesthejredttddvjeenucfhrhhomhepvfhonh ihucfrvghrkhhinhhsuceothhonhihrdhpvghrkhhinhhsseigthhrrgdrtghordhniieqnecuggft rfgrthhtvghrnhepheegueelleehudeiueegtdeigfegvdefvdfgheeujeeivedtjeehkeeivdehtd dunecukfhppedvvddvrdduheefrddvhedvrddukeenucevlhhushhtvghrufhiiigvpedtnecurfgr rhgrmhepihhnvghtpedvvddvrdduheefrddvhedvrddukedpmhgrihhlfhhrohhmpehtohhnhidrph gvrhhkihhnshesgihtrhgrrdgtohdrnhiipdhnsggprhgtphhtthhopedupdhrtghpthhtoheptgho lhhinhdrshgvlhhfvgesshhlihhnghhshhhothdrtghordhniidpmhhouggvpehsmhhtphhouhhtpd hsphhfpehsohhfthhfrghilhdphhgvlhhopegludelvddrudeikedruddrjeefngdpoffvtefjohhs thepmhhtrgdvfedtuddptehuthhhpghushgvrhepthhonhihrdhpvghrkhhinhhsseigthhrrgdrtg hordhniidprhgvvhfkrfepvddvvddqudehfedqvdehvddqudekqdhfihgsrhgvrdhsphgrrhhksggs rdgtohdrnhii SMX-S1V: clean SMX-S1S: -100 Received: from [222.153.252.18] by send.xtra.co.nz with ESMTP (using TLSv1.3 with cipher TLS_AES_256_GCM_SHA384 (256/256 bits)) id 66F4EA99-AF8304CF@mta2301.omr; Thu, 26 Sep 2024 05:01:14 +0000 Message-ID: <13898879-8cdf-4c48-8c41-d73b904b0218@xtra.co.nz> Date: Thu, 26 Sep 2024 17:01:14 +1200 MIME-Version: 1.0 User-Agent: Mozilla Thunderbird To: Colin Selfe <colin.selfe@slingshot.co.nz> Content-Language: en-NZ From: Tony Perkins <tony.perkins@xtra.co.nz> Subject: JPproductions Content-Type: text/plain; charset=UTF-8; format=flowed Content-Transfer-Encoding: 7bit X-IncomingHeaderCount: 27 Return-Path: tony.perkins@xtra.co.nz X-EOPAttributedMessage: 0 X-EOPTenantAttributedMessage: 84df9e7f-e9f6-40af-b435-aaaaaaaaaaaa:0 X-MS-PublicTrafficType: Email X-MS-TrafficTypeDiagnostic: CY4PEPF0000E9D1:EE_|MW4PR18MB5184:EE_ X-MS-Office365-Filtering-Correlation-Id: b990f7fa-306a-45fb-ecf3-08dcdde84742 X-MS-Exchange-EOPDirect: true X-Sender-IP: 202.180.64.247 X-SID-PRA: TONY.PERKINS@XTRA.CO.NZ X-SID-Result: PASS X-Microsoft-Antispam: BCL:0;ARA:1444111002|32000799015|461199028|1370799030|1380799030|1360799030|3412199025|440099028; X-Microsoft-Antispam-Message-Info: 2kKnXLplXHmjbfleeJ/bK1BAdohb7k3RZrkD0GaO7u8wESFqkG4fwKjlX6uyfHCaZnsqVO3BYPdLZL3mJRxCre+vhNmMStCGb9VFiwx09RfMMqOHrnXIrRxGOWEZroW+yVf83DDov9XR48k/GRw1s9/ewkNPL7Oq0dwn3iZOAYnCKk9BRf3eQcil8Nv57Gc5pnETDNteSqVa7/ZN4r4VkcrTbuSLKh8C/Aki7xli3+rbwlO64ZIjiGDR1j28FlNdR8oqjcark/6hpyxU3xnJmBSJ8IcPsZBwnxCB3x9gq6bVB4+KVvyMjM96qIeXTdhbtOU1pYWEuz3/49gpfih0RyGrlS8fshI6Ep3Ccyy9C8tPHdzDyeRLwDe6+izQ1oRNZfUMK+wXUHNLe9o5ljWS+15q2PVUynbMcXK3OWo1c3HkqBqqEqDncu/dL05BlWesHvNfT7/5dnYLLPJPfWUmGcoY7NfxcapjhgAvnLxmq3HEz7UornCtKJ643QmpBMOz2dk4h/xjRBWaoRGjCQL8oago5+GapirJNm1VVHgF6fkjguu5Tjw2QAGm1XRzWMUxQ0kvw5wSfGiixthUQoj3OIGpyWwyqnRqb7swBz64mWYQl0SeOKE7JSGYRZjoo72welRQvGZQahqDWOi+I2jJ7WP7mzNG0CJNk6PG29EwC8FBhG5w9ywMm5la01BvazaJz9+AHQ4mW09UXsYf3cXxPseTiivUDkgS/NauxASoFM7NGmE7BG41ypkIoQ8XuX2CZqkf0xtkK3KudT/j030HAOs51m7xY7oE5GrEuBtj+iLzKRjAcSrQtkbG6DjyTLGljOhAFkmvBvmURvrlvSFE8g==
Reporting-MTA: dns;MW4PR18MB5184.namprd18.prod.outlook.com
Received-From-MTA: dns;mda-1.slingshot.co.nz
Arrival-Date: Thu, 26 Sep 2024 05:01:28 +0000
Final-Recipient: rfc822;colinandchris@outlook.com Action: failed Status: 5.5.0 Diagnostic-Code: smtp;550 5.5.0 Requested action not taken: mailbox unavailable.
All Replies (1)
Interesting, but Thunderbird has nothing to do with this.
Your server sent to slingshot server : Received: from out2305.xtra.co.nz (out2305.xtra.co.nz [210.55.143.52])by spamtitan-3.slingshot.co.nz
After checking for spam it's sent to the outgoing slingshot: Received: from [10.253.37.119] (port=46199 helo=spamtitan-3.slingshot.co.nz) by mda-1.slingshot.co.nz with esmtp
Slingshot server sent to outlook server for spam check: Received: from mda-1.slingshot.co.nz (202.180.64.247) by CY4PEPF0000E9D1.mail.protection.outlook.com (10.167.241.136) with Microsoft SMTP Server
Outlook server sends to outlook.office365 server Received: from CY4PEPF0000E9D1.namprd03.prod.outlook.com (2603:10b6:930:5:cafe::54) by CY5PR18CA0016.outlook.office365.com
The only reason I can think of for the slingshot server to forward onto outlook is because the recipient of slingshot email has set up an auto forwarding of emails to an outlook email address.
suggest you contact via another method - see if person is on facebook or text message or phone in order to establish coorect email and enquire why emails seem to be forwarded to the outlook email address.
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