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I have followed the instruction on the webpage to move Thunderbird without success

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  • آخر ردّ كتبه david

gbechthold
gbechthold
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I went to the instruction on this website to move Thunderbird from one computer to a new computer. I copied the "Thunderbird folders from both Appdata Local and Roaming. I then installed Thunderbird on the new computer and when I got to the point were it was asking to setup a new account I closed Thunderbird. I then replaced the the Thunderbird folders on the new computer with the folders from the old computer.

I restarted the program(Thunderbird) and all I get is an empty page.

Do the instructions need to be update with this new 138esr version? Or have I done something wrong.

I went to the instruction on this website to move Thunderbird from one computer to a new computer. I copied the "Thunderbird folders from both Appdata Local and Roaming. I then installed Thunderbird on the new computer and when I got to the point were it was asking to setup a new account I closed Thunderbird. I then replaced the the Thunderbird folders on the new computer with the folders from the old computer. I restarted the program(Thunderbird) and all I get is an empty page. Do the instructions need to be update with this new 138esr version? Or have I done something wrong.

All Replies (1)

david
david
  • Top 10 Contributor
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Procedure hasn't changed. Here are the full set of steps:

Here is the link for moving a profile in Windows when installed in default location: 

https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer

here is the info in brief steps:

  1. ensure thunderbird is NOT running on old machine
  2. enter %appdata% in search window on task bar and press Enter key
  3. this should open windows file explorer in Appdata\roaming folder
  4. highlight the Thunderbird folder and copy to external media
  5. ensure thunderbird is installed on second computer and NOT running
  6. enter %appdata% in search window on task bar and press Enter key
  7. you should be in Appdata\roaming folder , copy&paste the exported Thunderbird folder there. This may prompt to overwrite an existing folder of same name. allow it
  8. start thunderbird and all should be there

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