Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Version 3.6.4 will not uninstall on Vista 64-bit

  • 1 (رد واحد)
  • 3 have this problem
  • 1 view
  • آخر ردّ كتبه JYOuyang

AnonymousUser
AnonymousUser
more options

I'm running Firefox 3.6.4 on Vista 64-bit machine. Since Flash Player crashes continually on this version I want to back out to 3.5.10. Firefox will not uninstall. I have tried running helper.exe and it crashes as well. How do I get this dog off my machine?

This happened

Every time Firefox opened

== I installed it and the Flash Player update

I'm running Firefox 3.6.4 on Vista 64-bit machine. Since Flash Player crashes continually on this version I want to back out to 3.5.10. Firefox will not uninstall. I have tried running helper.exe and it crashes as well. How do I get this dog off my machine? == This happened == Every time Firefox opened == I installed it and the Flash Player update

All Replies (1)

JYOuyang
JYOuyang
more options

Please make sure your Flash plugin is up to date: http://www.mozilla.com/en-US/plugincheck/

If you're having issues with 3.6.4 and the Flash plugin, please take a look at Adobe Flash plugin has crashed - Prevent it from happening again and increase the timeout as indicated.