Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

error :Platform version 1.9.2.4 is not compatible w/minVersion>=1.9.2.6 maxVersion

  • 1 (رد واحد)
  • 11 have this problem
  • 12 views
  • آخر ردّ كتبه rjohnson19

more options

getting error platform version 1.9.2.4 is not compatible w/ minVersion>=1.9.2.6 maxVersion

getting error platform version 1.9.2.4 is not compatible w/ minVersion>=1.9.2.6 maxVersion

All Replies (1)

more options

Try a clean reinstall:

  1. Download the Firefox installer from Mozilla.com and save it to your desktop or other location.
  2. Make sure that Firefox is closed completely
  3. Delete the Firefox installation directory (On Windows, this is typically the C:\Program Files\Mozilla Firefox folder that contains "firefox.exe" and other Firefox program files and folders).
  4. Reinstall Firefox by running the installer you downloaded previously.

Your personal settings, including bookmarks and history, will not be lost.

See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall