Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Recently can't play music samples on Amazon France and Germany via their usual 'Listen to all' button. Can only play samples individually. Message says roughly RealPlayer not installed on my naigator, but I've changed nothing and have RealPlayer on my PC

  • 1 (رد واحد)
  • 32 have this problem
  • 8 views
  • آخر ردّ كتبه Morbus

AnonymousUser
AnonymousUser
more options

Recently can't play music samples on Amazon France (and Germany, though they've now gone over to Flash, which seems to have fixed it after (re)installing Flash Player) via their usual 'Listen to all' button. Can only play samples individually. Message says roughly RealPlayer not installed on my navigator (see box below), but I've changed nothing and have always had RealPlayer on my PC at least. The 'Aid' page is useless in that it does not provide any links to sites from which one could download whatever it is Amazon Fr thinks one now needs.

URL of affected sites

http://www.amazon.fr (e.g. http://www.amazon.fr/Je-Souviens-Tout-Juliette-Greco/dp/B001PU6T04/ref=sr_1_1?ie=UTF8&s=music&qid=1277978559&sr=1-1)

Recently can't play music samples on Amazon France (and Germany, though they've now gone over to Flash, which seems to have fixed it after (re)installing Flash Player) via their usual 'Listen to all' button. Can only play samples individually. Message says roughly RealPlayer not installed on my navigator (see box below), but I've changed nothing and have always had RealPlayer on my PC at least. The 'Aid' page is useless in that it does not provide any links to sites from which one could download whatever it is Amazon Fr thinks one now needs. == URL of affected sites == http://www.amazon.fr (e.g. http://www.amazon.fr/Je-Souviens-Tout-Juliette-Greco/dp/B001PU6T04/ref=sr_1_1?ie=UTF8&s=music&qid=1277978559&sr=1-1)

All Replies (1)

Morbus
Morbus
more options

Hello Neil.

It has been reported by other uses that RealPlayer is having some compatibility problems with Firefox. I believe this is mostly notorious with RealPlayer Plugin Record Plugin, but it may be the same thing here. Please contact RealPlayer developers for support.