ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

screen size

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 7 views
  • آخر ردّ كتبه AnonymousUser

more options

accepting the update , the screen size went 1/3 of my screen , can't stretch it ,it flickers then back to 1/3 of screen , uninstalled , re installed it , now won't open and it won't let me uninstall it through control panel.

This happened

Every time Firefox opened

after taking the update

User Agent

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

accepting the update , the screen size went 1/3 of my screen , can't stretch it ,it flickers then back to 1/3 of screen , uninstalled , re installed it , now won't open and it won't let me uninstall it through control panel. == This happened == Every time Firefox opened == after taking the update == == User Agent == Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4

الحل المُختار

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Read this answer in context 👍 0

All Replies (2)

more options

I re-installed 3.6.3 and still can't open firefox ito go on line

more options

الحل المُختار

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")