ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

after installin FF 3.6.9 when I try to log into my banking site the ID is rejected as invalid. It works on IE.

  • 3 ردود
  • 3 have this problem
  • 8 views
  • آخر ردّ كتبه cor-el

more options

This is the error message I get. Some or all of the information you entered is incorrect, or your account has been locked. Please try again, or call us if you need assistance. Login ID:

As mentioned above, this occurred after upgrading FF to 3.6.9 and I currently can log in to the site successfully using IE.

This is the error message I get. Some or all of the information you entered is incorrect, or your account has been locked. Please try again, or call us if you need assistance. Login ID: As mentioned above, this occurred after upgrading FF to 3.6.9 and I currently can log in to the site successfully using IE.

All Replies (3)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"


See Fix login issues on websites that require a username and password

more options

Thank you. That did the trick!