Why can't I get on FrontierVille from FireFox?
I cannot get to FrontierVille. My Adobe Flash Player crashes. I have sent several crash reports and refreshed dozens of times. I have uninstalled all Adobe products and reinstalled with no luck at all, cleared cache and history. Please help!!! I am able to get there through Internet Explorer so it must be a problem with FireFox.
All Replies (1)
Can you post the GUID of some recent crash reports?
See:
- http://kb.mozillazine.org/Firefox_crashes
- Troubleshoot Firefox crashes (closing or quitting unexpectedly)
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, just like you open a website.
See: http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter) and [[Mozilla Crash Reporter|Mozilla Crash Reporter:Breakpad]]
Your above posted system details show multiple Java Console extensions.
You can uninstall (remove) the Java Console extensions and disable the Java Quick Starter extension as you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
Disable the Java Quick Starter extension: Tools -> Addons -> Extensions
Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)