You may have accidentally clicked the 'Block Images' item in the right click context menu while trying to save an image. Check the image exceptions: Tools > Options > Content >Load Images >Exceptions * See: [http://support.mozilla.com/en-US/kb/Options+window+-+Content+panel Options window - Content panel] A way to see which images are blocked is to click the Site Identification icon (favicon/image on the left end of the location bar) and click the "More Information" button. *The Security tab of the Page Info window (also accessible via Tools > Page Info). *Go to the Media tab of that Page Info window. *Select the first image and scroll down though the list with the Down arrow. *If an image in the list is grayed and there is a check mark in the box "Block Images from..." then remove the check mark to unblock the images from that domain. Also see:<br /> * [[Images or animations do not show]] * [http://kb.mozillazine.org/Images_or_animations_do_not_load Images or animations do not load (Mozillazine KB article)] ---------------------------------------- <br /> Other issues you should attend to. You have plugins with know security risks. You should update your plugins. * Adobe Shockwave for Director Netscape plug-in, version 11.0 * Adobe PDF Plug-In For Firefox and Netscape "9.3.3" * Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper) **This is a very old version of Java **For a clean start, you should probably uninstall the old version before installing the current version, unless you have a use for the old version. #'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/ #*'''Note: plugin check page does not have information on all plugin versions''' #'''Update Shockwave for Director''' #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player. #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it). #*When the download is complete, exit Firefox (File > Exit) #*locate and double-click in the installer you just downloaded, let the install complete. #*Restart Firefox and check your plugins again. #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox #'''Update Adobe Reader (PDF plugin):''' #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''): #**Open the Adobe Reader program from your Programs list #**Click Help > Check for Updates #**Follow the prompts for updating #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''): #**Use Firefox to download and SAVE the installer to your hard drive from the link in the article below #**On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button #**If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download". #**Click "Save to File"; save to your Desktop (so you can find it) #**After download completes, close Firefox #**Click the installer you just downloaded and allow the install to continue #***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator" #**'''<u>Download link and more information</u>''': https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader #*After the installation, start Firefox and check your version again. #'''Update Java:''' #* Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox #* Removing old versions: http://www.java.com/en/download/faq/remove_olderversions.xml #* After the installation, start Firefox and check your version again.