Flash Player installs but does not work in Firefox
I have installed, uninstalled, and reinstalled latest Flash Player. It says installing is complete but I cannot view any of the videos that require it. I get the msg that I need to install latest version.
All Replies (6)
There's two different versions of Flash, ActiveX for IE and the Plugin version for other browsers.
1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.
2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
- On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).
See this:
http://vistasupport.mvps.org/run_as_administrator.htm
I've followed these instructions explicitly with the same result. It does not work. Any more suggestions?
Jean
Do you see the Flash plugin (NPSWF32.DLL) in the C:\Windows\System32\Macromed\Flash\ folder?
No, it's in the sysWOW64/Macromed/Flash folder. Can I move or copy it to System 32?
Make sure that the Flash Player plugin is enabled. Go to Tools|Add-ons. Then click the Plugins tab. Scroll down to the Flash Player plugin and click on the Enable button.
HTH Ken
No, it's in the sysWOW64/Macromed/Flash folder. Can I move or copy it to System 32?
No! That's the same place I see the Flash 10.1 plugin NPSWF32.dll on my 64-bit Windows 7 system so leave it there!
Make sure that the Shockwave Flash plugin is enabled in Firefox "Tools -> Add-ons Plugins", like Ken said. I don't see it in your list of plugins.
P.S. For other possible solutions, see :
http://kb2.adobe.com/cps/191/tn_19166.html
Troubleshoot Flash Player installation | Windows
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