We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Upgraded to 3.6.13 on Mac 10.4.11 and have lost capability of setting bookmarks, as well as all existing bookmarks were removed.HELP!

  • 2 (ردّان اثنان)
  • 6 have this problem
  • 1 view
  • آخر ردّ كتبه irwinle

more options

Upgraded Firefox and cannot access any bookmarks, cannot create new ones, cannot restore and did not backup. Cannot place anything in the bookmarks toolbar. There is nothing to organize.

Upgraded Firefox and cannot access any bookmarks, cannot create new ones, cannot restore and did not backup. Cannot place anything in the bookmarks toolbar. There is nothing to organize.

All Replies (2)

more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.

more options

Thank you so much! I followed the fix for Damaged Places database and it seems to have corrected the problem! Relief!