in the address bar when typing a single word [eg. walmart] www.walmart .com opened, now an error message 'can't find walmart did you mean www.walmart.com. [comcast] says it's not them but [firefox]
Comcast seems to think it was due to a Firefox update. Seems to have started this past week,.
All Replies (2)
Make sure that keyword search is turned on, and reset the keyword service to use Google. For details of how to do that see the first half of the Location bar search article.
1. If you would type walmart and use Ctrl + Enter, Firefox will automatically add the www. and the .com to avoid that problem.
2. Comcast employs a "Domain Helper Service" (which is really a DNS hijack) which re-directs those URL bar searches to their own search engine, rather than allowing the "Keyword service" as set in Firefox to get the "search".
Comcast has been doing that for 2 to 3 years now, depending upon which of their service areas you reside in. Many other Broadband service providers do that, too; but most offer an "opt out" for that questionable "helper service". ($50+ a month for their damn service, and they gotta mess with their users in this manner, for a fraction of a cent for each re-direct they send to a thinly veiled search partner of theirs. How warped are their minds to actually consider that a "service"??)
Comcast has a similar opt out feature available.
http://coreygilmore.com/blog/2009/07/23/opt-out-of-comcasts-dns-helper/
The "opt out" is easier now than when that article was written.
https://dns-opt-out.comcast.net/