Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This add-on requires Firefox 4.0.*. You are currently using Firefox 3.0. Upgrade Firefox or view older versions of this add-on.

  • 1 (رد واحد)
  • 17 have this problem
  • 5 views
  • آخر ردّ كتبه TonyE

more options

When I try to install an add-on I keep getting this message. This happens in both vsn 3.6.13 and 4.0.10.

For some reason the add-on keeps insisting I have vsn 3.0. This is not limited to a single add-on. Most show a symbol of 3.0 with a red mark out over it.

When I try to install an add-on I keep getting this message. This happens in both vsn 3.6.13 and 4.0.10. For some reason the add-on keeps insisting I have vsn 3.0. This is not limited to a single add-on. Most show a symbol of 3.0 with a red mark out over it.

All Replies (1)

more options

You need to reset your user agent string (identifies the version of Firefox), yours is showing you as having Firefox 3.0, it appears to have been altered by the VRE toolbar. For details of how to reset the user agent see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser