Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

NORTON 360 IDENTITY SAFE MENU DOESN'T APPEAR. HOW CAN I FIX THIS?

  • 1 (رد واحد)
  • 83 have this problem
  • 9 views
  • آخر ردّ كتبه TonyE

KevinX
KevinX
more options

None of the features of Norton 360 Identity Safe seem to work after I upgraded to Firefox 4.0. How can I fix this, or do I have to go back to the previous version of FF?

None of the features of Norton 360 Identity Safe seem to work after I upgraded to Firefox 4.0. How can I fix this, or do I have to go back to the previous version of FF?

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Symantec have made an update for their add-ons to work in Firefox 4, but they only listed them as compatible with Firefox 4.0, they need to update them to let them work in Firefox 4.0.1. They have indicated this will be very soon, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-product-compatibility-with-Firefox-Updates/m-p/443808