ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to apply update

  • 2 (ردّان اثنان)
  • 18 have this problem
  • 2 views
  • آخر ردّ كتبه islam.ali

more options

PC running Windows 7. Computer is set up for two users, admin and staff. I have always had to check for and apply updates through the admin user and then switch over to the staff user, where the update would automatically apply upon opening Firefox. Now, after checking to make sure I have the most current version, I opened Firefox in my admin user. Switched over to the staff user and in the staff user, Firefox is displaying in the About function, apply update. I select apply, then Firefox closes, reopens. The problem is that when I go back to About, it still shows that there is an update to apply. Did the update apply or not, I don not know?

PC running Windows 7. Computer is set up for two users, admin and staff. I have always had to check for and apply updates through the admin user and then switch over to the staff user, where the update would automatically apply upon opening Firefox. Now, after checking to make sure I have the most current version, I opened Firefox in my admin user. Switched over to the staff user and in the staff user, Firefox is displaying in the About function, apply update. I select apply, then Firefox closes, reopens. The problem is that when I go back to About, it still shows that there is an update to apply. Did the update apply or not, I don not know?

All Replies (2)

more options

I had this problem when I log on to a standard account. When I log on windows with an administrator account things work ok. I wish this helps.

more options

I found the solution for this problem here and it works for me: https://support.mozilla.com/en-US/questions/850542