Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Will Firefox 5 support Trusteer Rapport? (Version 4 did not.)

  • 1 (رد واحد)
  • 59 have this problem
  • 4 views
  • آخر ردّ كتبه Trusteer

derektoo
derektoo
more options

Rapport is a downloadable security program widely used by Internet banks in Britain and South Africa. When I tried the Firefox 4 upgrade it was found to be incompatible with Rapport. I therefore downgraded back to Firefox 3

Rapport is a downloadable security program widely used by Internet banks in Britain and South Africa. When I tried the Firefox 4 upgrade it was found to be incompatible with Rapport. I therefore downgraded back to Firefox 3

All Replies (1)

Trusteer
Trusteer
more options

Dear Firefox users,

We are happy to announce that Rapport now supports Firefox 5 for PC and Mac (including the 64-bit version on Snow Leopard OS).

You will currently need to manually download the new version and install it over your existing version of Rapport to have Firefox 5 supported. You can download the file from your bank's website or from anywhere you have previously downloaded it, or directly from Trusteer's website:

http://www.trusteer.com/book/rapport-installation-links

Please be sure to close Firefox before the installation begins. It will open once the installation is complete and you should then see the Rapport icon near the address bar.

In a couple of weeks or so, Rapport will automatically update to support Firefox 5.

If you have any questions or if you come across any issues with Rapport, please don't hesitate to contact us at http://www.trusteer.com/support/report-problem .

Best Regards,

Trusteer Technical Support