Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 5 does not support my Trend Micro Toolbar. How do I go back to Firefox 4.0 and how long will 4.0 continue to be supported?

  • 1 (رد واحد)
  • 88 have this problem
  • 6 views
  • آخر ردّ كتبه Chimel

more options

I just upgraded to Firefox 5.0, only to discover it does not support the Trend Micro toolbar I have been using with Firefox 4.0. How do I reinstall Firefox 4.0 and how long will that version be supported by Mozilla. If 5.0 does not support the TM toolbar, I will have to go back to Internet Explorer.

I just upgraded to Firefox 5.0, only to discover it does not support the Trend Micro toolbar I have been using with Firefox 4.0. How do I reinstall Firefox 4.0 and how long will that version be supported by Mozilla. If 5.0 does not support the TM toolbar, I will have to go back to Internet Explorer.

All Replies (1)

more options

If it's an extension, it probably still works just fine with Firefox 5.0. However, because of Firefox' poor compatibility design, until Trend Micro releases a new version, you need to install Mozilla's Add-On Compatibility Reporter extension from https://addons.mozilla.org/en-US/firefox/addon/15003 and restart Firefox twice.

Each extension specifies the maximum compatible version, which is probably 4.0 in your case as Firefox did not give devs any time to verify and re-release their extensions for version 5.0.

The Add-On Compatibility Reporter extension basically tells Firefox to ignore the maximum compatible version so the extension can still work on version 5.0, just like it did on 4.0.