ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I use the Norton Safe Search box in Firefox 3.6.19 the letters that I type group together and disappear behind the search button at the end of Norton Safe Search....any help?

  • 1 (رد واحد)
  • 1 has this problem
  • 5 views
  • آخر ردّ كتبه the-edmeister

more options

I don't know how much more I can add...However, when I type in the Norton Safe Search box up to the search button in Norton Safe Search I can continue to type but I can't see what is being typed because it doesn't allow me to see the trailing end of what I'm typing. This along with the fact that the letters and words don't always automatically advance a space, they group together as I'm typing and I have to stop, provide a space and continue once again. This only happens in Mozilla Firefox, I'm using Firefox 3.6.19. This doesn't happen in the Norton Safe Search Box in Internet Explorer

I don't know how much more I can add...However, when I type in the Norton Safe Search box up to the search button in Norton Safe Search I can continue to type but I can't see what is being typed because it doesn't allow me to see the trailing end of what I'm typing. This along with the fact that the letters and words don't always automatically advance a space, they group together as I'm typing and I have to stop, provide a space and continue once again. This only happens in Mozilla Firefox, I'm using Firefox 3.6.19. This doesn't happen in the Norton Safe Search Box in Internet Explorer

All Replies (1)

more options

Maybe another extension that you have installed is causing that problem with that Norton Safe Search add-on.

http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes
Disable all other extensions and see if Norton works correctly.
I so, start enabling extensions one at a time until you find the culprit.

If not, create a new Profile and verify that Norton is the only extension that appears in the new Profile and see if it works correctly.
http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows

If not, the problem is with the Norton add-on.