Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have a tab that opens periodically (2 an hour about) that is ads or spam, how do I make this stop?

  • 1 (رد واحد)
  • 1 has this problem
  • 1 view
  • آخر ردّ كتبه the-edmeister

more options

A tab opens up, when I open a new link or page (it doesn't matter the link or the page) that is an ad or spam. When I try and close the tab, by clicking on the 'x', the ad switches to a new one. I click the 'x' again and a pop up box appears asking if I want to leave the page or stay on current page. I choose leave the page. And then the tab closes. The ads that display are a random assortment of things.

A tab opens up, when I open a new link or page (it doesn't matter the link or the page) that is an ad or spam. When I try and close the tab, by clicking on the 'x', the ad switches to a new one. I click the 'x' again and a pop up box appears asking if I want to leave the page or stay on current page. I choose leave the page. And then the tab closes. The ads that display are a random assortment of things.

All Replies (1)

more options

Sounds like malware on your PC.

Install, update, and run these programs in this order. They are listed in order of efficacy.
(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)
These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.
Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.

Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
SuperAntispyware - http://www.superantispyware.com/
AdAware - http://www.lavasoftusa.com/software/adaware/
Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
Windows Defender: Home Page - http://www.microsoft.com/windows/prod.../default.mspx
Also, if you have a search engine re-direct problem, see this:
http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

If these don't find it or can't clear it, post in one of these forums for specialized malware removal help:
http://www.spywarewarrior.com/index.php
http://forum.aumha.org/
http://www.spywareinfoforum.com/
http://bleepingcomputer.com