Do a clean reinstall of Firefox 6. #Download a fresh Firefox copy and save the file to the desktop. #*Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html #Uninstall your current Firefox version. #*'''''Do not remove personal data when you uninstall the current version''''' #**Be sure the box to remove personal information is NOT CHECKED during uninstall ---- LOOK carefully during install. #*Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox. #*See [http://support.mozilla.com/en-US/kb/uninstalling+Firefox Uninstalling Firefox] '''''and''''' [http://kb.mozillazine.org/Uninstalling_firefox Uninstalling Firefox (Mozillazine)] #Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer. #*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling. #Install the fresh copy of Firefox that you downloaded in step 1 Also see: http://support.mozilla.com/en-US/kb/Backing+up+your+information '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

link in step 1 above only offers version 7. how do I get back to 6?

'''@gahartenbower''' - What are the problems you are facing in using Firefox 7 ??