Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to remove mozilla folder from C:\Users\Username\Appdata\

  • 1 (رد واحد)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه meis

benjamin.fisher@stranet.com
benjamin.fisher@stranet.com
more options

We're trying to remove Firefox as its messing with the roaming profiles on the server,

we're unable to remove the following folders

c:\program files (x86)\mozilla firefox

c:\users\username\appdata\mozilla,

error message says need permission from administrators (we're logged in as full domain administrator)

We're trying to remove Firefox as its messing with the roaming profiles on the server, we're unable to remove the following folders c:\program files (x86)\mozilla firefox c:\users\username\appdata\mozilla, error message says need permission from administrators (we're logged in as full domain administrator)

All Replies (1)

meis
meis
more options

The problem lies in the administration patches. Somewhere one or more of the security updates was missed or ignored. The admin pointers to the permissions on the stack in the HAL layer are pointing to a NULL field. This is a common problem with MS(c) based OS's. Solutions: (1) Remove and Re-apply security updates in order. (2) reload and allow the OS' to catch all the updates. (3) Scream at MS(c) until they tell you what update you missed.