Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When using FF 6.0.1 I cannot print. Not E-mails nor anything from Web sites. I click on print tabs but nothing happens. If I leave FF and go to IE 9 I can print just fine.

  • 2 (ردّان اثنان)
  • 4 have this problem
  • 4 views
  • آخر ردّ كتبه hpmsrm

more options

Love FF. But since version 6 came along I cannot print anything from E-mails nor from web sites while using FF 6. I have current version 6.0.1 With previous versions of FF I did not have any problems. I can try the print command in the File menu but nothing happens. I can click on the print icon in the tool bar but nothing happens. But in IE9 there is no problem. My printer is HP Premium All-in-one model C310a. I use it wirelessly in our home network...for all our computers. All our PC's are using Windows 7 Home Premium.

Love FF. But since version 6 came along I cannot print anything from E-mails nor from web sites while using FF 6. I have current version 6.0.1 With previous versions of FF I did not have any problems. I can try the print command in the File menu but nothing happens. I can click on the print icon in the tool bar but nothing happens. But in IE9 there is no problem. My printer is HP Premium All-in-one model C310a. I use it wirelessly in our home network...for all our computers. All our PC's are using Windows 7 Home Premium.

All Replies (2)

more options
more options

I went through the list of steps in your e-mail one at a time......at least the ones that I understood. Nothing had any effect. Some commands....like CTRL/P did not produce anything....no message....no menu....so I could not implement those suggestions.

I finally did a complete uninstall of FF 6. I used Revo uninstall. It usually finds and gets rid of all the bits and pieces left behind by an app. For now I'm using IE 9 but I may do a brand new install of FF soon....hoping that I will be able to print from it then.

Thank you for taking your time to help. Just not my week. I won't bore you with details of the rest of my week.

Harold P. Morgan