Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Even though updates are available for an add-on, FireFox "Find Updates" does nothing. Problem started with the release of Firefox 5. Problem effects all users, and suspect problem with install.rdf but not sure what.

more options

An update to the plugin is available, digitally signed, at the updateURL specified in install.rdf. Plugin works if installed manually. Version numbers and mime-types seem to be correct. Since the release of Firefox 5 updates are not being detected automatically. Clicking "Find Updates" manually produces no output, not even an error report. This is even the case when update.rdf is removed and so Find Updates should, presumably report a problem locating the file. I'm guessing therefore there is something wrong with the updateURL in install.rdf but I'm stumped as to what. All users report same problem.

An update to the plugin is available, digitally signed, at the updateURL specified in install.rdf. Plugin works if installed manually. Version numbers and mime-types seem to be correct. Since the release of Firefox 5 updates are not being detected automatically. Clicking "Find Updates" manually produces no output, not even an error report. This is even the case when update.rdf is removed and so Find Updates should, presumably report a problem locating the file. I'm guessing therefore there is something wrong with the updateURL in install.rdf but I'm stumped as to what. All users report same problem.

All Replies (3)

more options

Addon Forum is the best place to find your solution

more options

Thanks! I'll ask there.