Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I get the following message when I try to access a site to download an anti-virus program...Firefox can't find the server at www.eset.com....while all other sites are available.

  • 1 (رد واحد)
  • 4 have this problem
  • 9 views
  • آخر ردّ كتبه cor-el

jatherton
jatherton
more options

I have recently installed Mozilla Firefox and need to download my anti-virus program Eset. I can see the site when I do a google search but when I try to access the site to purchase the program, the following message appears on the screen. 

Server not found

Firefox can't find the server at www.eset.com.

Check the address for typing errors such as ww.example.com instead of www.example.com

If you are unable to load any pages, check your computer's network connection.

If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

I have recently installed Mozilla Firefox and need to download my anti-virus program Eset. I can see the site when I do a google search but when I try to access the site to purchase the program, the following message appears on the screen. Server not found Firefox can't find the server at www.eset.com. Check the address for typing errors such as ww.example.com instead of www.example.com If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Such behavior can be an indication that you are infected.
In such a case you can use another computer to download the program and save the file to an USB stick.
Be sure to download the latest databases.

You can try an online anti-virus scanner.