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6.0.2 upgrade will not run because 6.0.1 faulted

  • 1 (رد واحد)
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  • 3 views
  • آخر ردّ كتبه cor-el

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Windows 7, 64 bit. Firefox 6.0.1 corrupted during shutdown crash. Tried to install 6.0.2 but will not start. Error message:

XULRunner box Error: Platform version 6.0.1 is not compatible with minVersion .=6.0.2 maxVersion<=6.0.2

Uninstalled 6.0.1, Installed 6.0.2 and still received error message.

I'm stuck in Firefox Hell. Any suggestions?

Windows 7, 64 bit. Firefox 6.0.1 corrupted during shutdown crash. Tried to install 6.0.2 but will not start. Error message: XULRunner box Error: Platform version 6.0.1 is not compatible with minVersion .=6.0.2 maxVersion<=6.0.2 Uninstalled 6.0.1, Installed 6.0.2 and still received error message. I'm stuck in Firefox Hell. Any suggestions?

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If you use ZoneAlarm Extreme Security then try to disable Virtualization.

See: