Do I have to uninstall Firefox 6 in order to install the update 7.1
I have tried to install the latest update 7.1 [?] a number of times only to be asked the question "do you have another copy of Firefox running? Do I have to uninstall Firefox 6 in order to install the latest update? That makes no sense.
All Replies (1)
You do not need to uninstall Firefox 6 to install Firefox 7.0.1
The problem that you are experiencing sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.
- Stop the Firefox process:
- Mozillazine - Kill application
- Windows 7 users click here
- Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
- Why Firefox may hang:
- Firefox hangs (see Hang at exit)
- Firefox hangs (Mozillazine) (see Hang at exit and Closing Firefox properly)
- Firefox is already running but is not responding
- Use Firefox Safe Mode to find a problem with an Extension or Plugin:
- Don't check anything when entering Safe Mode, just continue
- If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
- See:
If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
- Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in: Installing (or Updating) the Shockwave plugin with Firefox
- Adobe PDF Plug-In For Firefox and Netscape: Installing/Updating Adobe Reader in Firefox
- Shockwave Flash (Adobe Flash or Flash): Updating Flash in Firefox
- Next Generation Java Plug-in for Mozilla browsers: Installing or Updating Java in Firefox