Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot open my Xfinity/comcast e-mail

  • 4 ردود
  • 49 have this problem
  • 13 views
  • آخر ردّ كتبه allzee

more options

cannot break preview e-mail page to "full email page";Xfinity page freezes up then second later returns to the preview email page; cannot access "preferences".;this does not happen when I use internet explorer; if you can't resolve this problem, I will have to use IE instead of Firefox!

cannot break preview e-mail page to "full email page";Xfinity page freezes up then second later returns to the preview email page; cannot access "preferences".;this does not happen when I use internet explorer; if you can't resolve this problem, I will have to use IE instead of Firefox!

الحل المُختار

Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox.

Read this answer in context 👍 8

All Replies (4)

more options

Is anyone there?? There is suppose to be support from 5PM EDT to 9 PM

Modified by g.glassman

more options

الحل المُختار

Using IE, once you're in the full email page open Preferences -> General in the Xfinity menu header and select Xfinity Connect Lite. Then try it in Firefox.

more options

edmeister. Your solution worked perfectly Thanks!

more options

What do I do when I click on preferences and nothing happens. Blank page.