Pogo claims that Firefox is the reason I can't access certain information on the site.
When I play certain games on POGO I can not access a window that will tell me where my score ranks with others playing the game. I have contacted POGO and they tell me that Firefox is blocking this window. That in order to get this information I will have to remove Firefox and reinstall it. Is this true. If so, how to I remove Firefox.
When I play certain games on POGO I can not access a window that will tell me where my score ranks with others playing the game. I have contacted POGO and they tell me that Firefox is blocking this window. That in order to get this information I will have to remove Firefox and reinstall it. Is this true. If so, how to I remove Firefox.
All Replies (1)
Hi pkw3tgw-
Here are the steps to reinstall Firefox and upgrade to the latest version:
- Get the latest version: http://www.mozilla.org/en-US/firefox/new/
- Uninstall your current Firefox version.
- Do not remove personal data when you uninstall the current version.
- Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
Hope that helps.