ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I attached a Word document to an email it comes up as undefined and as an octet/stream

  • 1 (رد واحد)
  • 5 have this problem
  • 2 views
  • آخر ردّ كتبه rbillings

more options

When I attach a Word document to an email it shows up as "undefined." Then, when the recipient tries to open it, it says it's an octet stream file.

I can attach documents in Safari with the same email provider without a problem.

When I attach a Word document to an email it shows up as "undefined." Then, when the recipient tries to open it, it says it's an octet stream file. I can attach documents in Safari with the same email provider without a problem.

All Replies (1)

more options

Hi mjmonck-

Which email provider are you using? There are different solutions possible for different providers. Yahoo is having trouble with attachments, outside of any Firefox issue. I've seen a Google user fix this by manually adding the mail URL to their ad block program- which mistakenly perceived the webmail page as an advertisement.

Hope this helps.