Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Kept getting pop up messages to update Mozilla browser which I did today. When I click on the icon , it won't open. shouldn't be this hard!!

  • 1 (رد واحد)
  • 1 has this problem
  • 4 views
  • آخر ردّ كتبه cor-el

Marlin
Marlin
more options

Updated to latest version today and it won't 

open now.  Have rebooted numerous times, even did a restore to 5 days ago and nothing works.  Did an undo on the restore, still nothing.  Have used firefox for years with no problems.
Updated to latest version today and it won't open now. Have rebooted numerous times, even did a restore to 5 days ago and nothing works. Did an undo on the restore, still nothing. Have used firefox for years with no problems.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: